FAQ
Q: What is FordPass™?
A: FordPass is an app that allows you to access complimentary remote features, like start/stop, lock/unlock, schedule a start, locate vehicle and vehicle status check when your vehicle is equipped with FordPass Connect. You’ll also earn points when you buy or lease a new vehicle or get service at our dealership with FordPass Rewards. You can download the app on the App Store or Google Play.
Q: How do I apply for financing?
A: Please use the finance application on our website. You’ll receive a credit report in no time, and shop for cars with rates tailored to you.
Q: Can I pre-order a Ford?
A: Yes! Visit our website and submit your request by clicking “Start Your Custom Order” and include vehicle preferences in the comments section. A dealership representative will contact you to verify your desired vehicle, explore potential incoming stock and then arrange to submit your order to Ford.
Q: How can I figure out my monthly car payment?
A: Speak with our dealership today to see options are available for you.
Q: Can you finance both new and used cars?
A: Yes, give us a call at 844-837-3751 or stop by to speak with someone from our finance team to learn more!
Q: Do you have 2023 models available?
A: Yes, check out our new inventory!
Q: Do you sell Hybrid models?
A: Yes, browse our hybrid models in our inventory today!
Q: Are certified pre-owned vehicles sold here?
A: Yes, we sell certified pre-owned vehicles and new vehicles!
Q: Do you have a finance center?
A: Yes, we have a finance center! Stop by to speak with one of our experts or check out our finance tab online!
Q: How can I schedule a test drive?
A: Give us a call at 844-837-3751 or stop by to schedule a test drive today!
Q: Do you sell commercial vehicles?
A: Yes, we sell commercial vehicles! Check out our Commercial Truck Center online or stop by to learn more!
Q: Do you have vehicle reviews on your site?
A: Yes, we have vehicle reviews and we have vehicle comparisons as well!
Q: What should I look for when test driving a car?
A: Our team recommends making a checklist that includes features that will be beneficial for you and your driving experience. Some features to keep in mind are comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: Do you have cars under $15K?
A: Yes, Cavalier Ford Greenbrier has a variety of amazing used vehicles that are priced $15k and lower!
Q: Will this dealer buy my car, even if I do not buy a car?
A: Yes, we may purchase your vehicle regardless, contact our team online to see how we can help you!
Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitors comparisons to help guide buyers. Feel free to check those out or contact our team at Cavalier Ford Greenbrier for assistance!
Q: Can I sell my car here?
A: Yes, we may be able to purchase your vehicle. Contact our team to learn more!
Q: Do you offer warranties on your cars?
A: Yes, there are warranty options available. Please contact us to discuss them or stop by today!
Q: Do you have fuel efficient vehicles in stock?
A: Yes! Many Ford vehicles are fuel efficient. You can browse our current inventory right online.
Q: Is your showroom open on Sundays?
A: We are open the last two Sundays of every month!
Q: Can I custom order a Ford vehicle?
A: Yes! You can custom order your vehicle online or contact a member of our team at Cavalier Ford Greenbrier to learn more about the process.
